RAMP Rewards Privacy Policy

At RAMP, we care about your data and do everything we can to make sure that your personal data is protected. Below we will explain the information we collect, how we use it and what we do to ensure your data is protected and private.

What information does RAMP collect?

RAMP aims to present a personalized marketplace, where it is easy for members to shop for friends, purchase deals and send gifts and rewards. In order to achieve this, RAMP may collect, some personal data.

This data may include:

  • Personal information: name, contact details, username and password, gender, occupation, marital status, and date of birth.
  • Bank Account information
  • Transaction data, such as the products or services you have purchased with RAMP Rewards
  • Technical data: IP address, login data, browser type, location, and device.

How does RAMP collect data?

To ensure RAMP provides a customised and frictionless experience, RAMP collects data primarily from 3 key sources: directly from you, transactional information from your use of the platform, and from third party software such as Google analytics.

Direct
This is the information you directly provide by being a RAMP user. This includes:

  • Personal data that you submit when you register e.g. Name, contact details, occupation.
  • Brands and retailers you have subscribed to
  • Purchase and transactional data
  • Survey data (from your participation)
  • Case logs with support team
  • Feedback or any other enquiries you may have made

Transactional

This is information that comes from your interaction and use of the site, generally this is automated and may include information regarding your browsing actions, patterns, and behaviour. This can include financial transactions, as well as technical transactions, such as how many times you have visited a particular deal.

Third Party

This is data obtained from third parties that are necessary for transactional, marketing, and technical purposes. This includes information from:

  • Partnered retailers
  • Analytics software such as Google Analytics
  • Technical third party platforms such as AWS cloud
  • Financial providers such as Visa, Mastercard and Paypal
  • Marketing providers such as Mailchimp

What does RAMP use my data for?

RAMP collects, stores and uses your data primarily to deliver you a personalised RAMP experience, but this data also allows RAMP to a number of other functions. These functions include:

  • Delivering you a customised RAMP experience
  • Complying with legal requirements
  • Identifying and distinguish between RAMP users
  • Tracking and process purchases and transactions
  • Personalising our communication with you
  • Allowing users to participate in surveys
  • Disclosing information (in an anonymous manner - your identity is always protected) to partnered retailers, such as your interests, demographic, and occupation.
  • Handling any issues you may have with RAMP

RAMP does not sell your data, and has security protocols in place that ensure that your identity and personal data is protected, and not shared with unauthorised parties.

How can I find out about, correct, and access the data collected about me?

You can update your personal data on your profile page. Further data will be used based on your interests and brands as well as your transaction data. These can be requested from RAMP OR updated at any time. If you do have further questions please feel free to contact us using the "Get in Touch" link on the top right of your home page, or click here to go there now. Our privacy officer will contact you as soon as possible to answer any questions you might have.

Our Cookies Policy

Unless turned off most browsers are generally set to accept cookies however you can change your settings to notify you when a cookie is being set, updated or to block your cookies altogether. You can change your settings for RAMP or other websites by changing your browser settings. If you delete or reject the use of cookies you will be able to visit all websites including RAMP but certain features and functions may not work properly.

To understand more about cookies and how to manage, delete or reject them, please visit www.allaboutcookies.org. If you would like to understand more about how third party advertisers use cookies, please visit www.youronlinechoices.com.au.

Other Information

RAMP Rewards reserves the right to change its privacy policy at any time and we encourage you to review this policy from time to time. This privacy policy must be read in conjunction with our terms and conditions. Further information regarding privacy and the relevant laws can be found at www.oaic.gov.au or email them at [email protected].

This Privacy Policy was last updated on 1 October 2020